Create your own custom phone cases at Made2B.com

Shipping Information

Customer Service

Made2B offers free worldwide shipping. Our logistics partners can easily ship to any other corner of the globe. Read this page for all info about our shipping service.

Postal Tracking

Made2B offers FREE shipping globally on all our products. This is aimed at making your life easier and more convenient. Once your order has been dispatched our logistics team will email you the tracking number. You can then track your order by entering the tracking number into the shipping companies online tracking system.

Shipping Fee

We keep it simple. All products are available with 100% Free shipping it couldn't be simpler.

However if you would like to use express shipping please ensure you select this option at the checkout. We charge a $10 flat fee for DHL Shipping.If you wish to make other shipping arrangements then please feel free to contact us before placing your order and we will try our best to accommodate your request.

Dispatch & Shipping Time

Your orders is of the utmost importance to us and will be dispatched in 2-4 days. We ship all orders from our manufacturing hub in Guandong, China. If for any reason your order will be delayed for dispatch, Made2B will contact you promptly.

We will send you a shipping confirmation by email when your order is dispatched.

Airmail shipments generally take about 1-3 weeks to arrive, while express shipping takes approximately 3-8 days.

When a delivery doesn't arrive within a month. Please contact us, and we'll open an investigation case with the parcel company. Please note that your orders are insured. In the event of loss of parcels, you're always covered by our full refund policy.

Customs

All parcels shipped to countries outside of China may be subject to taxes, customs duties, and fees levied by the destination country. As the importer of record in the destination country, the recipient of the shipment is responsible for all import restrictions and fees. While generally, less than 5% of the orders have customs duties and fees levied, this, however, depends on the destination country.

Refunds &Returns

If you're not completely satisfied with your order, you can ship it back! Simply contact us through the contact page and let us know your order number. We'll reply you with instructions to ship it back to us. Once the product has arrived at our address, will directly process a refund for you.

Please note that only the product value will be refunded. If you've selected express shipping during checkout, the express shipping fee isn't refundable.

Please note that parcels returned due a wrong delivery address or failure to accept or pick up a parcel is not covered by refunds.